Frequently Asked Questions

Why did my dishwasher arrive with a humid interior?

Every HAVA Countertop Dishwasher is tested and inspected before shipping. As such, it is normal that your dishwater might arrive with water residue inside. There is no need to worry about product quality. We'd suggest a quick wash before the first use if you find it is needed.

What are the external dimensions of the HAVA R01?

Length: 16.86 inches (42.8 cm)

Width: 16.75 inches (42.5 cm)

Height: 18.05 inches (45.8 cm)

The length is 29.13 inches (74 cm) with the door opened.

What are the internal dimensions of the HAVA R01?

Width: 13.39 inches (34 cm)

Height: 12.60 inches (32 cm)

Length: 13.78 inches (35 cm)

What is the maximum diameter of plates that can be put in the HAVA R01?

The HAVA R01 can hold plates of a maximum of 10.24 inches (26 cm) in diameter at a vertical angle or at most 11 inches (27.94 cm) plates at an inclined angle.

What is the capacity of the HAVA R01?

The HAVA R01 can hold 2 full place settings, which include 4 serving bowls, 4 cups, 4 small plates, 4 dinner plates, 7 spoons, 7 forks, and 7 knives. It is an ideal choice for families of 2 to 3.

What is the power of the HAVA R01 and what is the right voltage to use it?

The HAVA R01 is a 950 W dishwasher. It should be used at 220-240 V for the European model and 110-120 V for the American model.

How long is the power cable of the HAVA R01?

The HAVA R01 comes with a 55-inch (140 cm) power cable.

What materials is the HAVA R01 made of?

Casing: ABS plastic

Water tank: Polypropylene plastic

Door: ABS plastic and tempered glass

Interior: PPTD 20 plastic

Cutlery basket: Metal with Nylon casing

Dual sprays: Non-toxic high temperature-resistant Polypropylene plastic

Are the inlet hose and water drain hose provided?

Yes. Every HAVA R01 comes with a 61-inch (154 cm) inlet hose and a 61-inch (154 cm) drain hose. In addition to the hoses, you'll also find a fruit basket, a dish rack, a cutlery basket, and a pitcher in the package.

What is the model of the inlet hose connector?

Our US model R01 comes with a 1/2" garden hose connector, while the EU model has a 3/4" garden hose connector. You may need an adapter to connect it to your faucet, or you can fill the built-in water tank using the provided pitcher.

How does the HAVA R01 drain dirty water?

You can drain the HAVA R01 by connecting it with the drain hose provided and draining the water into the sink or a container such as a bucket.

How do I know when the tank is full?

When the tank is full, 3 beeps will be heard. There is no need to add more water during the washing process.

Can the water faucet remain connected and open when the dishwasher is not in use?

Yes, you can leave the faucet open and connected even when the dishwasher is off.

What is the hot water temperature of the HAVA R01?

The hot water temperature ranges between 122°F (50°C) and 167°F (75°C), depending on the selected cycle. Please refer to the Wash Cycle table for more details.

What do I do if the water does not drain?

This might be caused by clogging in the filters or the drainage hole on the back of the dishwasher. Try removing the filters and cleaning the drainage hole. If this doesn't work, try cleaning the entire machine.

How does the Dry Mode work? Can I use this mode by itself?

The Dry mode can be used with any wash cycle except Fruit and can also be activated separately.

Combine with a wash cycle: After selecting the Normal, Speed, Soft, or Baby Care/Heavy cycle, the Dry mode will automatically activate once the wash cycle completes. To cancel, press the Dry button again if the drying process hasn't started.

Use separately: Press the Mode button to select Dry mode, then press the Start/Pause button to begin.

Can I manually cancel or stop the Dry Mode?

The Dry Mode will be automatically activated after each wash cycle completes (except Fruit). To exit the mode, press the power button for 3 seconds or longer. This will turn off the machine.

Do I need to add hot water to the dishwasher?

No. All you need to do is turn the machine on and choose a cycle. Depending on the washing mode, the water will be heated automatically. Details can be found in the user manual under Wash Cycle.

What is the power consumption of the HAVA R01?

HAVA R01 has class F energy efficiency and consumes 0.4 kWh of electricity in Normal mode.

What is the water consumption of the HAVA R01?

The HAVA Countertop Dishwasher only consumes 5 L of water per cycle. This is roughly 75% less water than dishwashing by hand.

What are the differences between the R01 and R09 Countertop Dishwashers?supply hose and the drain hose?

The R09 model improves upon the R01 while maintaining a compact size. It features an optimized dish rack that can hold up to three sets of dishes, as well as additional functions such as a water softener, delayed start, and child lock. Additionally, the R09 has a more efficient Class D energy rating. You can refer to the comparison chart for more detailed information.

Are the tableware baskets for the R01 and R09 models the same?

Yes, the tableware baskets for the R01 and R09 are the same size and can physically hold the same number of place settings—up to three. However, the R09 features optimized washing and drying programs that allow it to effectively clean and dry three place settings. The R01’s programs are not optimized for that load, so although its basket can fit three place settings, we recommend loading no more than two to ensure the best cleaning and drying results.

Why is the inside of my R09 Countertop Dishwasher damp?

Each HAVA countertop dishwasher undergoes testing and inspection before shipping. As a result, it's normal for your dishwasher to have some residual water inside. This does not indicate any quality issues. However, if you prefer, you can run a Self-Clean cycle with an empty load before your first use to clean the dishwasher.

What is the maximum plate diameter that can fit in the HAVA R09?

The HAVA R09 can accommodate plates with a maximum diameter of 26 cm (10.2 inches) when placed vertically. When placed at an angle, it can fit plates up to 27.5 cm (10.8 inches) in diameter. Please note that if the plates are not perfectly round, both the number of plates and the maximum supported diameter may vary.

How does the R09 dishwasher's water softener work?

The dishwasher is equipped with a water softener that traps magnesium and calcium ions, preventing limescale buildup and reducing watermarks on your dishware. To use the water softener, follow these steps:
1. Add Dishwasher Salt:

• When the Salt Shortage icon illuminates, you need to refill the dishwasher salt.
• Rotate the softener cap counterclockwise and remove it.
• Add no less than 250g (0.55 lb) and no more than 500g (1.1 lb) of dishwasher salt.
• If the inside of the softener is dry, fill it with cold water (DO NOT use hot or warm water).
• Do not overfill the compartment.
• Carefully stir the salt into the water, then securely tighten the cap.

2. Run an Empty Wash Cycle:

• After adding dishwasher salt, it is recommended to run a wash cycle with no dishware loaded to ensure proper functioning.
• The Salt Shortage icon may not turn off immediately, as the newly added salt takes time to dissolve.

Important Notes: Only use dishwasher-specific salt. DO NOT use industrial salt or kitchen salt. If storing the dishwasher for an extended period, manually remove any liquid from the softener to prevent residue buildup.

How do I adjust the water softener setting based on my local water hardness?

Before first use, it is recommended to set the water softener according to your local water hardness level. Follow these steps to adjust the setting:

• Refer to the water hardness table in the user manual (page 13) to choose the correct setting for your area.
• Press and hold the Power and Child Lock buttons simultaneously for 5 seconds.
• Short press the Child Lock button to cycle through the available hardness settings.
• Short press the Power button to confirm your selected setting.

Notes: Choosing the correct water softener setting helps improve cleaning performance and reduces limescale buildup. Regularly check the Salt Shortage icon and refill the salt as needed to maintain the softener's functionality.

Will the R09 Countertop Dishwasher work without adding dishwasher salt?

Yes, the machine can operate normally without dishwasher salt. However, the salt shortage indicator will remain lit on the panel throughout the cycle, but this won’t affect the dishwasher’s cleaning performance. That said, if your local water hardness is high, we recommend adding dishwasher salt to the softener to prevent watermarks and calcium buildup, which can affect the machine’s lifespan.

Can I place the dishwasher under the sink instead of on the countertop?

The HAVA R09 Dishwasher can be used anywhere that is convenient. However, please ensure that the height between the sink and the drain hose is less than 45 cm for proper water drainage.

How do I set the delayed start function on the HAVA R09 Dishwasher?

To activate the delay start function, first select your desired wash cycle. Then, press the "Delay" button to set the timer. Each time you press the "Delay" button, the delay time will increase, allowing you to choose a delay between 1 and 18 hours. Once you've selected your preferred delay, press the "Start/Pause" button to begin the countdown. The wash cycle will start automatically after the selected delay time has passed. If you wish to cancel the delay, simply press and hold the "Delay" button.

What is the Self-Cleaning function of the HAVA R09 used for?

The Self-Cleaning function is recommended for regular use to maintain optimal dishwashing performance by thoroughly rinsing the interior of the dishwasher. If you use the dishwasher daily, it's advised to run the Self-Clean cycle every two weeks. You can also add detergent during the cycle to help remove stains more effectively.

Do both water supply options (faucet connection and water tank) consume 5 liters of water?

Yes, the R09 Dishwasher consumes 5 liters of water per cycle, whether it is supplied via the tap or manually filled.

Can I add hot water directly to the tank or connect the dishwasher to a hot water supply faucet?

The HAVA R09 Dishwasher features a built-in heating pump that heats the water during the cycle (except for the Fruit cycle) to ensure more effective cleaning. To protect the lifespan of the machine, we do not recommend adding hot water directly to the dishwasher or connecting it to a hot water faucet.

How much electricity does the R09 Dishwasher consume per wash cycle?

The HAVA R09 Dishwasher has a Class D energy rating, which is more efficient than most similar models on the market (which have a Class F efficiency). It consumes only 0.35 kWh of electricity per cycle.

How long are the water supply hose and the drain hose?

The water supply hose is 120 cm / 47 inches long, and the drain hose is 2 meters / 6 feet 7 inches long.

What is the maximum drain height supported by the T02 portable washing machine?

The T02 can support a maximum drain height of 1.2 meters (3.9 feet). To ensure proper drainage, please make sure that no part of the drain hose is positioned higher than 1.2 meters above the base of the machine.

Can I connect the T02 Portable Washing Machine to a hot water supply pipe?

The T02 Portable Washing Machine features a built-in water heater, so connecting it to a hot water supply pipe is not necessary. However, if you prefer to connect it, please ensure that the hot water temperature does not exceed 50°C (122°F) to prevent damage to the water supply hose.

Can the machine be placed against the wall?

If you need to place the washing machine against the wall, ensure it's positioned at least 2 inches (5 cm) away to accommodate the installation of the drainage pipe.

What is the type of connector on the water supply hose?

The T02 Portable Washing Machine comes with a 3/4" garden hose connector. You may need an adapter to fit your faucet.